Denis Gachoki

Senior Product Designer

Nairobi, KE.
Personal website

About

Senior Product Designer with 9 years of experience in crafting intuitive, user-friendly digital experiences that drive significant impact. Specializing in pioneering AI-driven solutions, I excel at designing smarter, scalable products that enhance user engagement and business outcomes across diverse global industries.

Work

Toptal

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Product Design Contractor

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Highlights

Currently designing and delivering end-to-end digital products for a diverse portfolio of global startups and enterprises, ensuring high-impact and scalable solutions.

Currently designing and delivering end-to-end digital products for a diverse portfolio of global startups and enterprises, ensuring high-impact and scalable solutions.

Currently designing and delivering end-to-end digital products for a diverse portfolio of global startups and enterprises, ensuring high-impact and scalable solutions.

iKhokha

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Product Designer

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Summary

Designed comprehensive user experiences for a website builder and merchant solutions, significantly increasing e-commerce adoption and streamlining operations for South African businesses.

Highlights

Designed the end-to-end experience for Webstore, a website builder, enabling South African merchants to create online stores in minutes and driving increased e-commerce adoption.

Spearheaded the design of user-centric solutions for merchant inventory management, resulting in streamlined stock tracking and improved operational efficiency for businesses.

Researched and designed the integration of Apple Pay and Google Pay as additional iKhokha payment methods, expanding payment options and user convenience.

Collaborated closely with product managers to design tailored solutions addressing specific needs of diverse businesses across South Africa.

Sendy

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Senior Product Designer

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Summary

Led the redesign of a logistics application, significantly improving user experience and operational efficiency across multiple African markets.

Highlights

Redesigned Sendy's logistics app, resolving critical UX challenges that led to a significant improvement in its Google Play Store rating, increasing from 3.9 to 4.6 stars.

Played a pivotal role in reducing Sendy's order cancellation rate from 20% to 4% by implementing data-driven solutions to enhance rider and driver behavior.

Designed comprehensive fulfillment and logistics solutions tailored to meet the unique needs of merchants across multiple African markets, including Kenya, Nigeria, Uganda, and Ivory Coast.

Sheriasoft Technologies

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UX Designer

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Summary

Designed legal practice management software and an election management system, focusing on exceptional user experience and operational efficiency.

Highlights

Collaborated with legal professionals across Kenya to design a legal practice management software, recognized for its exceptional user experience and usability, streamlining legal workflows.

Designed a robust election management system for the Law Society of Kenya, ensuring transparent and efficient electoral processes during the 2017 general elections.

Education

The University of Nairobi

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Bachelor's Degree Geospatial Engineering

Skills

Product Design & Tools

Product Design, User Research, Interaction Design, Wireframing & Prototyping, Sketching & Concept Development, Usability Testing.